Privacy policy

tigertaoke respects and protects the personal privacy of every user. This policy explains how we collect, use, store, and protect your information. By using this website, you agree to the content of this privacy policy.

Information we collect
When you visit our website, place an order, or contact us, we may collect the following information:

  • Personal information, such as name, email address, phone number, and delivery address.
  • Payment information: Transaction information is completed through payment gateways (such as PayPal, Stripe). We do not directly store your bank card or account password.
  • Device information, including IP address, browser type, access time, and browsing behavior, is collected for website optimization and data analysis purposes.

How information is used
The purposes of collecting this information include:

  • Processing orders and shipping
  • Providing customer support and after-sales service
  • Improving website experience and service quality
  • Preventing fraud and ensuring transaction security
  • Sending order updates, event notifications, or necessary service emails (you can unsubscribe at any time)

We will not sell, rent, or disclose your information to unauthorized third parties.

Storage and protection of information
Your personal information will be securely stored on a server with limited access. We use conventional encryption and data security measures to prevent unauthorized access, disclosure, or tampering.

Please note that no Internet transmission method can guarantee 100% security; however, we will take reasonable measures to protect your data.

Third-party services
We may use third-party services (such as logistics platforms, payment processors, and analysis tools) to complete certain functions. These third parties may process your information according to their own privacy policies. It is recommended that you read their policies simultaneously.

Cookies and tracking technology
We use Cookies and similar technologies to collect website usage data to improve user experience. You can turn off Cookies through browser settings, but this may affect the use of certain functions.

Your rights
You have the right to request at any time:

  • Access or correct your personal information
  • Delete your account data (if there is no uncompleted order)
  • Unsubscribe from emails

If you have any relevant requests, please contact us through our customer service email, and we will respond within a reasonable timeframe.

Policy changes
We reserve the right to update our privacy policy from time to time. Any changes will be posted on this page and will take effect immediately. Please check regularly to stay informed about the latest policy updates.

Contact us
If you have any questions about this privacy policy or wish to exercise your data rights, please get in touch with us through the following methods:

  • Customer service email: tigertaokeshop@hotmail.com
  • Working hours: Monday to Friday 9:00–18:00

We respect your emphasis on privacy and hope to provide a trustworthy service experience responsibly.